{"id":34749,"date":"2024-01-28T14:01:24","date_gmt":"2024-01-28T17:01:24","guid":{"rendered":"https:\/\/hml2.stract.to\/suporte\/how-to-set-up-webhooks-in-active-campaign\/"},"modified":"2024-01-28T14:01:24","modified_gmt":"2024-01-28T17:01:24","slug":"how-to-set-up-webhooks-in-active-campaign","status":"publish","type":"suporte","link":"https:\/\/www.hml2.stract.to\/en\/support\/how-to-set-up-webhooks-in-active-campaign\/","title":{"rendered":"How to set up Webhooks in Active Campaign"},"content":{"rendered":"<p>With ActiveCampaign, you can use webhooks to send real-time updates about your contact and campaign activity to an external source.<\/p>\n<h2 id=\"tome-nota-0-1\">Take note<\/h2>\n<ul>\n<li>When creating a webhook, the receiving application must accept POST requests and have an API. In addition, we only support sending HTTPS requests to the standard HTTPS port (port 443) <\/li>\n<li>ActiveCampaign does not accept incoming webhooks<\/li>\n<li>Webhook payloads cannot be customized. Authorization specification is limited to URL and URL parameters <\/li>\n<\/ul>\n<h2 id=\"o-que-um-webhook--0-2\">What is a webhook?<\/h2>\n<p>Webhooks are automated messages sent from one system to another when a specified event occurs. You can use webhooks to send data from your ActiveCampaign account to update an external database or application with contact, campaign, deal and custom object activities as they happen. For example, you might want to create a webhook to send data to an external database whenever a contact record is updated, when an account is added, when a deal task is created or when a contact clicks on a link in your email. There are two types of webhook: Standard and Custom Object. The availability of these webhook types depends on the type of plan you have. For example, some accounts may have access to both types, while others will only have standard webhooks. <\/p>\n<h2 id=\"tipos-de-webhook-0-3\">Types of Webhook<\/h2>\n<p>ActiveCampaign offers two types of webhooks: Standard Object and Custom Object.<\/p>\n<p><strong>Standard object webhooks<\/strong><\/p>\n<p><em>The availability of some standard objects depends on your <\/em><a href=\"https:\/\/www.activecampaign.com\/pricing\" target=\"_blank\" rel=\"noopener\">ActiveCampaign plan<\/a>. You can use standard <a href=\"https:\/\/help.activecampaign.com\/hc\/pt-br\/articles\/115001403484-Usar-webhooks-da-ActiveCampaign#h_01GSE06W5J0GF4CDQ61RP162N4\" target=\"_self\" rel=\"noopener\">webhooks<\/a> to post data to a third-party source when an action occurs. Standard object webhooks include Contacts, Deals, Accounts, Campaigns, Website and SMS events. Here is a list of the actions available to trigger a standard webhook:<\/p>\n<ul>\n<li><strong>Account<\/strong> &#8211; added or updated<\/li>\n<li><strong>Campaign<\/strong> &#8211; forwarded, opened, shared, start sending<\/li>\n<li><strong>Contact<\/strong> &#8211; added or updated to your ActiveCampaign, added, updated or removed in an Account in your ActiveCampaign, note added, tag added or removed, task added, canceled<\/li>\n<li><strong>Deal<\/strong> &#8211; added or updated, note added, funnel added, stage added, task added or completed, task type added<\/li>\n<li><strong>email<\/strong> &#8211; returned, answered<\/li>\n<li><strong>Link<\/strong> &#8211; clicked<\/li>\n<li><strong>List<\/strong> &#8211; added<\/li>\n<li><strong>SMS <\/strong>&#8211; answered, sent, canceled<\/li>\n<\/ul>\n<p><strong>Custom object webhooks<\/strong><\/p>\n<p><em>Available on the Marketing Enterprise and Sales Enterprise plans.<\/em><\/p>\n<p>Use <a href=\"https:\/\/help.activecampaign.com\/hc\/pt-br\/articles\/115001403484-Usar-webhooks-da-ActiveCampaign#h_01GSE0DNW6A7AH36006WKC5029\" target=\"_self\" rel=\"noopener\">custom object webhooks to post data to a<\/a> third-party <a href=\"https:\/\/help.activecampaign.com\/hc\/pt-br\/articles\/115001403484-Usar-webhooks-da-ActiveCampaign#h_01GSE0DNW6A7AH36006WKC5029\" target=\"_self\" rel=\"noopener\">source<\/a> when an action occurs with a custom object. This includes custom objects imported from a supported third-party integration and custom objects created using the API or the &#8220;Manage data&#8221; page in your account. For Shopify and WooCommerce users, custom object webhooks are available for: <\/p>\n<ul>\n<li><strong>Orders<\/strong>: created, updated, deleted<\/li>\n<li><strong>Products<\/strong>: created, updated, deleted<\/li>\n<\/ul>\n<h2 id=\"onde-webhooks-s-o-criados-0-4\">Where webhooks are created<\/h2>\n<p>There are two places where you can create a webhook in ActiveCampaign: Developer settings and Automation.<\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Developer settings in My settings<\/strong><\/span><\/p>\n<p>Will post data to a third-party source whenever a specified action\/event is completed.<\/p>\n<p><span class=\"wysiwyg-font-size-large\"><strong>Webhook automation action<\/strong><\/span><\/p>\n<p>It will post data to another URL as soon as a contact interacts with the Webhook action in an automation. This action only works with standard object webhooks. You don&#8217;t need to create a webhook in &#8220;Developer settings&#8221; to trigger a webhook from an automation. href=&#8221;https:\/\/help.activecampaign.com\/hc\/pt-br\/articles\/115000161204&#8243; target=&#8221;_blank&#8221; rel=&#8221;noopener&#8221;&gt;send a webhook from an automation<\/p>\n<h2 id=\"criar-um-webhook-em-configura-es-do-desenvolvedor-0-5\">Create a webhook in Developer settings<\/h2>\n<p><em>Available in the Marketing and Sales plans.<\/em><\/p>\n<p>With this setting, you can choose which type of webhook to create.<\/p>\n<ol>\n<li><strong>Click on Settings<\/strong> and then <strong>click on Developer.<\/strong><\/li>\n<li><strong>Click on the &#8220;Manage&#8221; button.<\/strong><\/li>\n<li><strong>Click on the &#8220;Add&#8221; button.<\/strong><\/li>\n<li>A modal window will appear. <strong>Choose the type of webhook<\/strong> you want to create.<\/li>\n<li>On the next screen, <strong>fill in the fields<\/strong> to create your webhook:\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Standard object webhooks:\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Fill in the<\/strong> name and URL <strong>fields<\/strong>. The URL field is where the webhook will be posted <em>when the action takes place<\/em> <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>In the &#8220;Type&#8221; drop-down list, <strong>select the action or event<\/strong> that will trigger the execution of the webhook. You can select several events <\/li>\n<li><strong>Select where the action(s) should <\/strong><em><strong> be<\/strong> initialized <\/em><strong>from <\/strong><em>. <\/em>For example, you can choose whether the webhook should be triggered from the action of a contact or an account user<\/li>\n<li><strong>Select the list<\/strong> to which the webhook should be associated. This list field will only appear if the webhook type requires a list <\/li>\n<li><strong>Click on the &#8220;Save&#8221; button<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>Customized apps and webhooks:\n<ul>\n<li><strong>Give <\/strong>your webhook <strong>a name <\/strong><\/li>\n<li><strong>Click on the<\/strong> &#8220;Type&#8221; <strong>drop-down menu<\/strong> to select the action or event that will trigger the execution of the webhook. You can select several events <\/li>\n<li><strong>Provide the URL<\/strong> to which the webhook should <em>post<\/em><\/li>\n<li><strong>Click on the &#8220;Save&#8221; button<\/strong><\/li>\n<\/ul>\n<\/li>\n<li>Customized ecommerce object webhooks:\n<ul>\n<li><strong>Provide the name of<\/strong> your webhook<\/li>\n<li><strong>Provide the URL<\/strong> to which the webhook should post<\/li>\n<li><strong>Click on the<\/strong> &#8220;Type&#8221; <strong>drop-down menu<\/strong> to select the action or event that will trigger the execution of the webhook. You can select several events <\/li>\n<li><strong>Click on the &#8220;Save&#8221; button<\/strong><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h2 id=\"como-os-dados-do-webhook-s-o-recebidos-0-6\">How webhook data is received<\/h2>\n<p>The data you receive will be sent as a POST parameter to your URL. <a href=\"https:\/\/developers.activecampaign.com\/page\/webhooks\" target=\"_blank\" rel=\"noopener\">See a list of fields<\/a> that will be sent in your webhook. If you use the webhook automation action, you can find the specific data sent <a href=\"https:\/\/help.activecampaign.com\/hc\/pt-br\/articles\/115000161204\" target=\"_blank\" rel=\"noopener\">here<\/a>. ActiveCampaign guarantees at least one-time delivery of webhooks. This means that sometimes we send a webhook more than once for a single event. <\/p>\n<h2 id=\"caracteres-e-limites-v-lidos-para-webhooks-0-7\">Valid characters and limits for webhooks<\/h2>\n<p>You can use alphanumeric characters in addition to the following special characters in the webhook URL: &#8220;$-_.+!*&#8217; (),&#8221; There are no character limits on the number of characters included in a note or other field in a webhook.<\/p>\n<h2 id=\"como-testar-seu-webhook-0-8\">How to test your webhook<\/h2>\n<p>To test your webhook, <strong>click on the <\/strong>&#8220;Send sample data&#8221; <strong>button <\/strong> on the Settings page.  &gt;  Developer  &gt;  Webhooks in your ActiveCampaign account. Once clicked, we will send the test data to the URL specified in the webhook URL bar. <\/p>\n<p>&nbsp;<\/p>\n<h3>See also<\/h3>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-na-stract\/\">How to set up Webhooks in Stract<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-hotmart\/\">How to set up Webhooks in Hotmart<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-kiwify\/\">How to set up Webhooks in Kiwify<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-perfect-pay\/\">How to set up Webhooks in Perfect Pay<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-monetizze\/\">How to set up Webhooks on Monetizze<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-eduzz\/\">How to set up Webhooks on Eduzz<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-hubspot\/\">How to set up Webhooks in HubSpot<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/suporte\/como-configurar-webhooks-no-pipedrive\/\">How to set up Webhooks in Pipedrive<\/a><\/p>\n<p><a href=\"https:\/\/hml2.stract.to\/blog\/conectores-e-apis\/o-que-sao-webhoooks\/\">What are Webhooks?<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>With ActiveCampaign, you can use webhooks to send real-time updates about your contact and campaign activity to an external source. Take note When creating a webhook, the receiving application must accept POST requests and have an API. In addition, we only support sending HTTPS requests to the standard HTTPS port (port 443) ActiveCampaign does not [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","suporte-categoria":[107],"class_list":["post-34749","suporte","type-suporte","status-publish","hentry","suporte-categoria-webhooks-en"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to set up Webhooks in Active Campaign - Stract<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up Webhooks in Active Campaign - Stract\" \/>\n<meta property=\"og:description\" content=\"With ActiveCampaign, you can use webhooks to send real-time updates about your contact and campaign activity to an external source. 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